Traveling can be stressful, but when you're dealing with delays and cancellations on top of that, you might feel like you're drowning in chaos.
Get ready: 2024 promises to be even busier. The International Air Transport Association predicts a record 4.7 billion passengers will fly this year.
Now the United States Ministry of transportation is considering new rules that would require airlines to reimburse travelers for hotels, meals and rebookings in cases where the airline is responsible for a cancellation or significant delay that strands travelers.
Currently, airlines are required to refund travelers in full – including the ticket price, taxes and fees – if the carrier cancels the flight. Many airlines cover the cost of a transfer ticket to another airline, but this is not required by law.
Latest news from Let Joe Know:
If your flight is significantly delayed or canceled due to personnel, equipment, or something within the airline's control, you have a choice!
According to USDOT:
- 5 of the 10 major airlines will rebook you on another airline at no extra cost.
- All 10 major airlines will provide a meal voucher.
- 9 of the 10 major airlines will pay for hotels and ground transportation if you're stuck overnight, but you may have to ask.
What happens if you arrive at your destination but your luggage doesn't arrive there?
Most airlines reimburse travelers for necessities, like a change of clothes or toiletries. If your baggage is declared lost (permanently), you must submit a claim. Travelers should receive reimbursement of up to $3,800 per passenger for domestic baggage.
The US PIRG Education Fund has created a Pamphlet Bill of Rights detailing everything consumers need to know when flying. You can read the online bill of rights.