More than 24 hours after what may be the largest computer outage in history, air travel remains on hold for many travelers. Jacob Abbs and his family learned during check-in that their flight was canceled. “We were supposed to leave today,” Abbs said. “They canceled our flight to Atlanta, so they booked us out tomorrow.” Dozens of flights marked as canceled on CVG’s departure board have area passengers like Abbs looking for detours. “We got there a little before 3 p.m., and we probably found out about 3:30. We waited in line for about two hours to see what we could do,” Abbs said. Worldwide, 42,000 flights have been canceled and another 40,000 delayed, leaving customer service representatives and airline staff scrambling. The computers are back up and running, but passengers are buckling up and bracing for turbulence before they even get to the airport. Traveler Angela Allen breathes a sigh of relief. “I thought we were going to get there, and it was going to be chaos, but it’s not bad at all,” she said. Security lines and check-in have moved fairly quickly for those whose flights were on time, but for travelers like the Abbs family who stayed behind, there are problems. All that’s left to do is hope for clearer skies. “We just want to get there at this point,” he said.
More than 24 hours after what may be the largest computer outage in history, air travel remains on hold for many.
Jacob Abbs and his family learned during check-in that their flight had been canceled. “We were supposed to leave today,” Abbs said. “They canceled our flight to Atlanta, so they booked us out tomorrow.”
Dozens of flights marked as canceled on CVG's departure board are prompting area passengers like Abbs to seek detours.
“We arrived a little before 3 p.m. and we probably got the news around 3:30 p.m. We waited in line for about two hours to see what we could do,” Abbs said.
Around the world, 42,000 flights have been canceled and another 40,000 delayed, leaving customer service representatives and airline staff scrambling. Computers are back up and running, but passengers have buckled up and braced for turbulence before they even get to the airport.
Traveler Angela Allen breathes a sigh of relief.
“I thought we were going to come here and it was going to be mass chaos, but it's not bad at all,” she said.
Security lines and check-in moved quickly enough for those whose flights were on time, but for travelers left behind like the Abbs family, there is only hope for clearer skies ahead.
“We just want to get there at this point,” he said.
