The recent outage that affected countless businesses globally is not over. This technological breakdown had a disastrous impact on the travel industry. While many companies are in the process of recover their losses and customer trustthere are many obstacles to achieving this goal.
Shortly after the outage, thousands of flights were canceled or delayed. This poses a problem for travelers who need to get to their destination safely and efficiently. Aviators hope airlines will soon recover from the global outage. Even as efforts to maintain air services continue, airlines are struggling to recover from the global outage. Here's what's been happening in the aeronautics sector since the technical outage that occurred last week.
Global Outage Updates
Many airline passengers have taken to social media to explain the turmoil they endured during the global blackout, sharing their personal accounts of the disruption to their travel. This unfiltered perspective shows how slow progress has been since the outage triggered a domino effect across industries and airlines.
There have been positive developments, such as the number of airlines responding positively to this issue. These are the airlines that minimize delays and cancellations. It was also the airlines that restored their systems quickly and seamlessly. While recovering from the global outage is still difficult, this is not the experience of all airlines, as countless travelers have made clear online.
Much to travelers' surprise, one beloved airline is having the hardest time recovering. It is also the airline that receives most of the negative comments regarding its emergency response. Delta Air Lines, often considered one of America's leading carriers, has been struggling for days to get its operations back in order. Delta Air Lines flights account for the majority of cancellations, showing the company is struggling to recover from the global outage. As of Monday, the carrier (and its subsidiaries) accounted for about two-thirds of the world's cancellations.
After Delta, United Airlines comes in second for worst recovery. Since the outage, United has canceled about 1,500 flights. The difference between the two is that on Monday, United started performing better with only 17 flights canceled around noon.
The timeline for a full recovery
According to statements from Delta Air Lines, passengers loyal to the carrier should expect some delay until things return to normal. It may still be a few days before the IT reboot is complete, operations are up and running, and ultimately the airline fully recovers from the global outage. This delay is due to the fact that the airline has a computer system mainly based on Windows.
Travelers should note that technical difficulties are concentrated at Delta's largest hub, Hartsfield-Jackson Atlanta International Airport. Most airlines resumed semi-normal operations Monday, but did not grant perks like Delta's travel voucher. The airlines that have seen the fastest recovery are Spirit Airlines, American Airlines, Frontier Airlines and Allegiant Air.
